Contact Us
Let’s Chat – We Don’t Bite! ;)
Have a question, a suggestion, or just want to share your favorite meme? Whatever it is, we’re all ears. Send us a message, and let’s make things happen! 😄
Contact Us
Let’s Chat – We Don’t Bite! ;)
Have a question, a suggestion, or just want to share your favorite meme? Whatever it is, we’re all ears. Send us a message, and let’s make things happen! 😄
Frequently Asked Questions
Wondering About Something? Let’s Clear Things Up!
We’ve gathered all the important info right here. Explore our FAQs and find the answers you need.
Frequently Asked Questions
Wondering About Something? Let’s Clear Things Up!
We’ve gathered all the important info right here. Explore our FAQs and find the answers you need.
Who is Feedback Footprint for?
Feedback Footprint is built for business owners who want a simple, effective way to turn customer interactions into online reviews, real-time insights, and social proof with no extra work. Perfect for salons, gyms, restaurants, and boutique operators.
How does your review card system work?
Our distinct review cards and automated funnel let you capture customer feedback seamlessly. A customer taps the card, leaves a review, and then our system takes over automatically replying to positive reviews, alerting you to concerns, intelligently routing feedback, and gleaning social-proof for your business.
Is the setup complicated or time-consuming?
Not at all! Most businesses can be up and running within minutes. We’ll get you set up and connected, and you can start collecting feedback as soon as your card arrives in the mail. You don’t need to be tech-savvy - every step is built for simplicity.
What happens with negative feedback or bad reviews?
When a review is flagged as negative or needing attention, you’ll receive an alert so you can respond personally. We don’t block or remove reviews (that would violate platform policies), but our system ensures you can act quickly, learn from feedback, and protect your reputation proactively.
Can I track which employees or locations are getting the most reviews?
Yes! Our dashboard shows you exactly who’s knocking it out of the park and which locations or touchpoints are bringing in the most love - giving you the data you need to grow smarter.
Do my customers need to download an app or create an account?
Nope. No apps, no downloads, no sign-ups. One tap on the card, and the review page opens instantly on any smartphone. We keep it as easy as tapping a tap.
How do AI review responses work?
Our AI writes thoughtful, on-brand replies to every review perfectly timed to feel human and genuine. It’s like having a 24/7 customer care pro who never sleeps. For negative reviews, you get instant alerts so you can respond personally and fast.
Is there a contract or commitment required?
No contracts. No fine print. We believe that when our system delivers real value, you’ll choose to stay not because you’re locked in, but because it works. Feedback Footprint is as easy to cancel as to sign up. We earn loyalty through results, not obligations.
What if I have questions or need help?
We’re here for you every step of the way. Whether you need setup guidance, have a question about review flow, or want tips on getting the most out of your account, our support team is ready to help. Reach out anytime- you’ll always get a fast, friendly response from someone who wants to see your business grow.
Who is Feedback Footprint for?
Feedback Footprint is built for business owners who want a simple, effective way to turn customer interactions into online reviews, real-time insights, and social proof with no extra work. Perfect for salons, gyms, restaurants, and boutique operators.
How does your review card system work?
Our distinct review cards and automated funnel let you capture customer feedback seamlessly. A customer taps the card, leaves a review, and then our system takes over automatically replying to positive reviews, alerting you to concerns, intelligently routing feedback, and gleaning social-proof for your business.
Is the setup complicated or time-consuming?
Not at all! Most businesses can be up and running within minutes. We’ll get you set up and connected, and you can start collecting feedback as soon as your card arrives in the mail. You don’t need to be tech-savvy - every step is built for simplicity.
What happens with negative feedback or bad reviews?
When a review is flagged as negative or needing attention, you’ll receive an alert so you can respond personally. We don’t block or remove reviews (that would violate platform policies), but our system ensures you can act quickly, learn from feedback, and protect your reputation proactively.
Can I track which employees or locations are getting the most reviews?
Yes! Our dashboard shows you exactly who’s knocking it out of the park and which locations or touchpoints are bringing in the most love - giving you the data you need to grow smarter.
Do my customers need to download an app or create an account?
Nope. No apps, no downloads, no sign-ups. One tap on the card, and the review page opens instantly on any smartphone. We keep it as easy as tapping a tap.
How do AI review responses work?
Our AI writes thoughtful, on-brand replies to every review perfectly timed to feel human and genuine. It’s like having a 24/7 customer care pro who never sleeps. For negative reviews, you get instant alerts so you can respond personally and fast.
Is there a contract or commitment required?
No contracts. No fine print. We believe that when our system delivers real value, you’ll choose to stay not because you’re locked in, but because it works. Feedback Footprint is as easy to cancel as to sign up. We earn loyalty through results, not obligations.
What if I have questions or need help?
We’re here for you every step of the way. Whether you need setup guidance, have a question about review flow, or want tips on getting the most out of your account, our support team is ready to help. Reach out anytime- you’ll always get a fast, friendly response from someone who wants to see your business grow.